Last updated: May 15, 2025
At POSHPORT, your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have regarding your data. Please read it carefully before using our services.
We collect information you provide directly when booking an event, creating an account, or contacting us. This includes your name, email address, phone number, event preferences, and payment details. We may also automatically collect device information, IP addresses, and usage data when you interact with our website.
We use the information we collect to process and confirm your bookings, communicate with you about your events, send booking confirmations and reminders, improve our services and website experience, process payments securely, and comply with legal obligations. We do not sell your personal information to third parties.
We may share your information with trusted service providers who assist in operating our website and delivering our services (such as payment processors and email providers), only to the extent necessary to perform those services. All third parties are required to maintain the confidentiality of your information.
All payment transactions are processed through Razorpay, a secure and PCI-DSS compliant payment gateway. We do not store your full card details on our servers. By making a payment, you also agree to Razorpay's terms and privacy policy.
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Booking records are retained for a minimum of 3 years for accounting and dispute resolution purposes. You may request deletion of your account and associated data at any time by contacting us.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
You have the right to access, correct, or delete your personal data at any time. You may also object to or restrict certain processing of your data. To exercise any of these rights, please contact us at privacy@poshport.com. We will respond to your request within 30 days.
We implement industry-standard security measures including HTTPS encryption, secure authentication, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us at privacy@poshport.com or write to us at POSHPORT, Ahmedabad, Gujarat, India.
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